Privacy Policy

About us

“Cazana” and the websites at cazana.com (hereafter referred to as “Website”) are properties of UK Vehicle Limited, a UK Company with registration number 09671692 registered at Cazana, 4 City Road, London, EC1Y 2AA, United Kingdom.

Introduction

At Cazana we are committed to protecting your personal data and have updated our privacy policy in line with the General Data Protection Regulation (GDPR).

The following Privacy Policy explains our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.

If you do not agree with the data practices outlined in this Privacy Policy, you should not use the Website.

This Privacy Policy is updated frequently. We will notify all users by email if the changes are significant and we encourage you to review this Privacy Policy regularly. We will also keep prior versions of this Privacy Policy in an archive should you wish to review it.

If you have any questions about this Privacy Policy or how we handle the information you provide us, please don’t hesitate to email us at support@cazana.com

Alternatively, you can mail our Privacy Compliance Officer at Cazana, 4 City Road, London, EC1Y 2AA, United Kingdom.

How do we collect your information?

When you visit the Website

We collect personal data from you when you browse our store or purchase something from Cazana.

For example, you will provide personal data to us when you;

Create a user account
Sign up or login via Facebook
Buy a car history check
Apply for a job
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Using Facebook sign-in
On our Website we enable you to sign in using Facebook.
We will collect your personal data when you request a quote for any service available through our website

We will use your data for:

Processing quotes for our products and services
Fraud prevention and detection
Credit scoring
Verifying your identity when required
Undertaking market research and statistical analysis and product development
Keeping you informed about promotions and new developments by email, telephone, SMS, social media or where we are legally permitted to do so and you have not asked us to stop keeping you up to date with such information
For assessment and analysis to enable us to review, develop and improve the services that we offer We may use your information to make decisions about you using computerised technology to profile you, such as assessing which products might be of interest to you.

We will inform you if we wish to access more than just basic account information during this process, so you can let us know you are happy to share this details with us.

We recommend you also check what permissions you enable in your Facebook profile.

We may share your name, phone number, email address and VRM with our partner Inspop.com Limited (Confused.com) to enable them to assess which of their services and products might be of interest to you.

Consent

How do you get my consent?

Your personal information will only be used as set out in Cazana's privacy policy. Submitting your details indicates your consent, for the time being, that we and our partners may contact you about products and services that will be of interest to you via post, phone, email and SMS.

Under the new GDPR regulations there are 6 lawful bases under which organisations can collect, use and store personal data. Cazana’s legal basis for collecting and using the personal information falls under Consent, Contract and Legitimate interest.

Contractual - in most instances we rely on the lawful basis of "performance of a contract", this enables us to respond to you when you express an interest in our products and services and to fulfil any requests.

Consent - in all circumstances we rely on your specific consent, whereby you actively agree and "opt-in". We will always make it clear how you can withdraw your consent at any time. You can opt-out at any by clicking the unsubscribe link at the bottom of any of our emails or use the opt-out form in our privacy policy to tell us your preference when submitting your details; we will then not contact you again until you ask us to do so.

Legitimate Interests - for all of our services we rely on our legitimate business interests to collect and use your personal data. In such cases, we have balanced our interests with yours and do not believe these activities will have a negative impact on your privacy rights and freedoms.

If we ask for your personal information for a secondary reason or for supply to a third party, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@cazana.com or mailing us at: Cazana, 4 City Road, London, EC1Y 2AA, United Kingdom

Data subject rights

These are the rights available to individuals in respect of the processing:

The right to withdraw consent
The right to lodge a complaint with a supervisory authority
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
To exercise these rights or to find out more information, please contact the Cazana Data Protection Officer at support@cazana.com or write to Cazana, 4 City Rd, Finsbury, London EC1Y 2AA

Payment

When you provide us with payment data it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and sent directly to our payment provider, Braintree. Your purchase transaction data is never stored by us and is sent directly to Braintree.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s Website or are redirected to a third-party Website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is passed directly to our payment provider, Braintree and encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We use cookies to monitor and improve our services. Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

Google Adverts (AdSense)

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our Website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of this site, to prepare reports on its activities and share them with other Google services.

Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of this site, to prepare reports on its activities and share them with other Google services.

Hotjar is an analysis tool that records the online behaviour of a Website's visitors. Information will be collected from cookies which will be placed on your computer or device..

Bluekai collects anonymised data, through the use of cookies and similar technologies, about a user’s web usage. This data is used to build an anonymous profile of their behaviour online and what they are interested in. We use this information to learn more about our user’s interests to enable better and more relevant marketing for our users.

Facebook. We do this to understand and deliver ads and make them more relevant to you. Cookies also enable us to learn whether someone who saw an ad on Facebook later visited our Website. The ultimate control of the dissemination of information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications resides entirely with Facebook.

We sometimes include links on our site to goods and services offered by third parties and we may be paid some commission if you subsequently decide to make a purchase.

Cookies may be used to track your visits to third party sites to help ensure that we are paid the correct amounts.

Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here: https://www.google.com/intl/en/policies/privacy

You can choose to disable your web browser's ability to accept cookies. Please note that if you choose to do this, you may not be able to access or take advantage of many features of the service and some parts of the Website may not work properly.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here and via email that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products and get in contact with you.

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@cazana.com or by mail at Cazana

[Re: Privacy Compliance Officer]

[Cazana, 4 City Road, London, EC1Y 2AA, United Kingdom]

Please enter your details (in the form) to have your personal details removed from all of Cazana's databases

Talk to our team today to see how we can help you and your business